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CHC52015 Diploma of Community Services

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Who is this course designed for?

The CHC52015 Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Entry requirements

Applicants must:

Be 18 years or over
Be sufficiently proficient in English (read, write and speak) to be able to work successfully in a highly regulated environment
Have satisfactorily completed a minimum of year 12 or equivalent

Pre Training Review (PTR)

A pre-training interview would be conducted with the applicant by a Frontier representative. This interview will help us identify your prior experience, existing knowledge, skills, and suitability for the course. Pre Training Review will be valuable in determining additional support and/or reasonable adjustment required for you to successfully complete the course.

Language, Literacy & Numeracy

Applicants must undertake a language, literacy and numeracy assessment during their induction session prior to beginning the qualification. Results will be assessed on an individual level by the assessor.

Depending upon the level of support required for the language, literacy or numeracy an alternative training and assessment methods may be used or the learners will be recommended to pursue Foundation Skills program, which will help them fulfill the LLN gap and achieve the qualification.

Course structure
What will I study?

The students enrolled in CHC52015 Diploma of Community Services are required to complete 16 units of competency as listed below:

Core unit

CHCCCS007 Develop and implement service programs

CHCCOM003 Develop workplace communication strategies

CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity

CHCLEG003 Manage legal and ethical compliance

CHCMGT005 Facilitate workplace debriefing and support processes

CHCPRP003 Reflect on and improve own professional practice

HLTWHS004 Manage work health and safety

Elective unit

CHCCCS004 Assess co-existing needs

CHCCSM004 Coordinate complex case requirements

CHCCSM005 Develop, facilitate and review all aspects of case management

CHCCSM006 Provide case management supervision CHCCDE011 Implement community development strategies

CHCSOH001 Work with people experiencing or at risk of homelessness

CHCSOH008 Manage head lease

CPPDSM5022A Implement asset management plan

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